Human-Computer Interaction @ IU

Prototype Design Question

saduff — Thu, 11 Dec 2008 01:19:38 +0000

My question would be, “Are users going to take the time to create their own homepage?” If they are not aware or if they don’t know what it is, are they going to use it. I would hope that the user would understand that they might be able to have a more enjoyable experience within the iTunes Store if they took the time to customize it to their own personal likings.

Prototype Design Question

beizhuma — Tue, 02 Dec 2008 03:24:38 +0000

My specific question about the prototype would be “Why would a user use the “View Options” button instead of just going to “Preferences” in iTunes?” I mean, why not to put “Customize Homepage” or “View Options” settings into “Preferences” and doesn’t this button confuse most users leaving them with the feeling of duplicated settings? I think, unless instructed a user might not use that button, he simply might not know what the button does, even though it says “View Options”. It would be perfectly clear for users if the iTunes Store homepage has tips or quick tutorials along with “View Options” button. Otherwise, users may ignore the button and keep being unsatisfied with the Store homepage when they did not find customization options for the Store homepage.

question about itunes design

James Stout — Mon, 01 Dec 2008 21:56:12 +0000

The question I have about our design is is this something people will use as thier tastes in music and movies change. I hope that the we find that our implication is easy to use and the ease of use will allow them and make them want to use it as their tastes change. For instance when we ask them before if they have used Itunes before and after how easy or difficult it was.

Question – Paper Prototype

jonesat — Mon, 01 Dec 2008 21:33:02 +0000

My question is “Is anyone going to even notice a difference in the usability of the iTunes Store homepage?”

People are creatures of habit and if they are in the habit of going straight to the search bar when they get to the store (which is what we have inferred that a lot of people do from the interviews that we conducted) they might not even realize the changes that have occurred.

In the process of paper prototyping, we can find out how easily users (a sample of them anyway) navigate through the interface to complete the task of customizing the homepage. If it’s not blatantly obvious how to do so, we can assume that some people are not even going to notice the feature at all. If a user with specific instructions cannot figure out to complete the task in a timely manner, why would an average user think to seek out customization when it wasn’t there before? By observing ease of task completion we can gain some insight into how users are going to start to use the feature in the first place.

Questions about paper prototype: tutorial videos

scwang — Mon, 01 Dec 2008 20:56:54 +0000

From our interviews we can see that there are alot of people who just use the search bar and ignores the front page completely. My question is that would people even bother to use the customization feature when they know its there. What is a good incentive for people to start customizing there own page?

From our prototype we can only test if people can successfuly navigate and maniplute the page when told to, and a few questions about what they would keep/delete on their own, but there is no reason for the users to customize if they don’t care in the first place.

Someone suggested before that we could do a tutorial video for the iTune store that plays the first time they login. I think that could be a good idea for a second paper prototype to show people the advantages to use the system, ie reducing clutter, more indivdualized content, etc.

Question – Paper Prototype

ajdempse — Mon, 01 Dec 2008 17:58:23 +0000

The question that I have is, “Are people going to know about/how to customize the iTunes Store?”

The question if people are going to know about customizing can not be answered by the paper prototypes because we are going to be asking them to customize it. There are many sites/things that can be customizable that people don’t take advantage of, i.e. iGoogle or a Palm or BlackBerry. We have placed a button at the top of the page that says “View Options.” By placing the button there we hope that these questions will not arise. The “View Options” button will not only let people know who didn’t know they could customize the page, but also let others who do know they can customize the page customize the page easier and not have to hunt for the “View Options” button in the drop downs at the top of the page.

When conducting the paper prototypes we hope to find that the users see the “View Options” button at the top of the page first before they go hunting around the drop downs to customize the store. We will ask the user to customize the page as quickly as they can.

Question

carrollm — Mon, 01 Dec 2008 14:04:52 +0000

Our paper prototype wants the user to change their options to content on the homepage to their liking with the iTunes Music Store. A question that arises from this is “Will the user be able to find the options to change this?”

Our prototype adds a new button to iTunes Music Store to make this option more easily available, but the user could still easily overlook this button, since many different things on the iTunes Music Store can draw the users attention. It would be important to make sure that this new button is in a place that is easily viewable, and would make the user actually want to click that button. So size of the button and placement is very important when trying to get answers from the question above.

Tuesday

acoustic21 — Tue, 18 Nov 2008 14:10:05 +0000

I’m sick today, and won’t be moving more than about 12 feet from my bed. So I won’t be in class. I know I missed several days for our group. I’m really sorry. We need to set up a meeting sometime outside of class in the next week. I pray I’ll be functional by then (hopefully tomorrow).

Hope to see you soon,

Samuel Brown

PRI Components

jonesat — Mon, 17 Nov 2008 21:32:40 +0000

Predispositions
- Users like to get things done quickly
- Users don’t like to be confused

Research
- Users think the interface is cluttered
- Users would like the homepage to be more customizable

Insights
- Users would like the option to personalize the hompage
- Users skip the homepage and go straight to the searchbar

Concepts
- Let the users control the number of boxes on the homepage
- Make a box that suggests music based upon users’ libraries
- Create a tutorial that teaches users how to use the customization features

PRI components

scwang — Mon, 17 Nov 2008 20:47:22 +0000

Predisposition

People generally already know what they want to buy
Price is a major factor when shopping
Music taste is too different for everyone to be generalized
Not everyone listens to music
Brand association can be factor for using a service or buying a product
People don’t look at ads anymore

Research

Most people would want a customizable home page
People just use the search bar instead of the store
Not interested by the contents/ads
most find it confusing at first, but gets used to it

Insights

Having more content that are relevant to the user may be able to boost sales
Different countries focuses on different categories of products (music in USA, apps in China)
People are more willing to spend the effort to search/download free products
Not everyone is willing to change, some really likes the current design because everything is in one place

Concepts

Recommendation based on the users’ library
give the users the choice to change the product category for the home page (music/apps/movies/TV)
the ability to minimize/close contents
Give more control over the genre
Give free downloads reward based on purchases